Articles
Our services are centred on improving employee performance in the workplace. Our focus is on making sure that individual employees are able to make the best contribution that they can, but of course that also involves us in making sure that the organisation is using the systems and processes that enable employees to give of their best.
The whole process is complicated by the fact that the organisation’s goals keep changing. Organisations need to continually adjust and adapt to ensure that they remain competitive. As a result the people, the systems and the processes, which the organisation uses to deliver its products and services, need to adapt as well. The result in a successful organisation is a continuous response to change through continuously seeking to improve that will deliver even greater business benefits.
We have positioned ourselves to be ….helping business with change
To find how we can help, check the What we do section now.
Article Resource: Improving Employee Performance
In this section we examine the issues that impact on improving employee performance in the workplace through a series of articles that examine current and topical issues. We add to this resource of articles monthly, so please check back from time to time if you would like to explore new aspects.
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You can browse the entire list of articles that are arranged most recent publication date in the section below. You will find a short description along with each title to help you to identify the content.
Building Customer Satisfaction by Developing an Effective Organisation Eric Thompson
Developing an effective organisation is all about making sure that you deliver just what you have agreed with your customers at the lowest possible internal cost. However to be a top ranking supplier of goods and services you need to excel in delivery as well as on cost. Effectiveness is an integral part of quality. We introduce a customer focused and quality driven process to identify opportunities for building customer service. read more...
Continuous Improvement in Employee Performance Eric Thompson
Defines a model for improving employee performance in the context of continuous improvement that can be used within the organisation for improving employee performance in relation to the changing needs of the organisation. read more...
Do You Get Value from Employee Training and Development? Eric Thompson
Training which is carried out should be as effective as possible. Investing the money and not getting the desired increase in capability is arguably a greater problem than the value of investment which is made available. We examine some of the issues that cause us to waste part of the training investment and suggest an approach that makes it more likely that we can achieve value when we undertake employee training and development. read more...
Effective Organisation Guidelines Eric Thompson
Developing an effective organisation is about choosing to do the right things, and any organisation that consistently strives to focus on what is right for their customer and by implication eliminates things that are not necessary, will tend to prosper at the expense of those organisations that do not. The effective organisation brings to its customers the prizes of improved quality of delivery and value for money. Effective organisation guidelines are introduced. read more...
Effectiveness in Improving Employee Performance Eric Thompson
For most organisations improving employee performance is a key issue with a direct link between employee performance and business success. Organisations will usually have an employee performance management process aimed at improving employee performance. To achieve effectiveness in improving employee performance you need to act on a number of issues which we discuss here read more...
Employee Engagement, Employee Effectiveness or Employee Productivity? Eric Thompson
We discuss employee effectiveness, employee engagement and employee productivity and suggest how they are related. We examine how they can be used by managers to generate business benefit though improving employee performance. read more...
Employee Performance Management – Delivering Employee Effectiveness Eric Thompson
Making each employee as effective as possible has to be a key goal for any organisation that employs a number of people. Effectiveness does not happen by chance and there needs to be a defined process within every organisation that will encourage it. We explore the issues of design and implementation of an effective employee performance management system that will help you to achieve your goal of developing effective employees. read more...
Guidelines for Improved Employee Effectiveness Eric Thompson
Studies show a clear link between the effective employee and the successful organisation. Our guidelines for improved employee effectiveness suggest how to build an improvement strategy that takes accounts of the interaction between the factors that influence employee effectiveness. read more...
Improved Employee Effectiveness – The Factors that Contribute Eric Thompson
Creating improved employee effectiveness in the workplace requires a full understanding of the factors that influence it. We examine them here and discuss how they interact. Increased understanding allows us to develop an improvement strategy for employee effectiveness. read more...
Increased employee productivity – the contribution of employee effectiveness Eric Thompson
To understand how we achieve increased employee effectiveness we analyse the various factors that have an impact on employee productivity. In particular we look at how productivity is related to availability, capability and engagement. This provides us with the understanding required to develop a strategy for improvement of productivity for each employee. read more...
Is Organisational Effectiveness relevant to the small organisation? Eric Thompson
Eric Thompson considers whether the organisational effectiveness approach that has been developed for large organisations has any relevance to the small organisation. Is Organisational Effectiveness for the small organisation? read more...
Leadership behaviours that enhance change leadership Eric Thompson
When an organisation enters a perioid of change, change leadership will be required. Team leaders will need to work with their teams to ensure that they can develop and perform in the new environment. Observation has shown that certain leadership behaviours are at a premium at this time. Five relevant leadership behaviours are identified and discussed. read more...
Leadership Skills for Organisational Change Eric Thompson
We consider the leadership skills that will be required during times of organisational change and the need for the leader to put developing leadership skills on the top of the agenda when faced with organisational change. We introduce a self assessment questionaire that will allow the leader to assess whether the leadership skills that they have are up to the task, and suggest how they can be developed further. Developing the leader's own leadership skills is the prelude to employee motivation and the high performance team. read more...
Making Change Happen Through People Eric Thompson
Developing sustained long term benefits in organisational efficeincy requires a continuous improvement approach. In addition, staff have to be engaged to develop and sustain the benefit required. The high performance team is the culture that managers need to develop as they seek to develop organisational efficiency. read more...
Managing Change with Prince2
Like all projects, Change Management projects have to be actively managed. Prince is an established project management method with Prince standing for Managing Projects IN Controlled Environments. Andy Gibbins assesses the suitability of this tool to support change management read more...
Nine Factors that Create an Effective Employee Training and Development Programme Eric Thompson
When an organisation creates an environment where it supports the long term development of its employees, it can produce many benefits both for the individual and for the organisation. However, what makes an employee training and development programme successful? We consider each of the issues in turn and discover why developing individual effectiveness provides a cost effective approach to business success. read more...
Organisational Effectiveness - do people make a difference? Eric Thompson
Sustained benefits from organisational effectiveness as a result of trials taking place in local government under the Total Place banner are identified. A pilot study has shown that when it comes to organisational effectiveness people do make a difference read more...
Organisational Effectiveness or Organisational Efficiency? Eric Thompson
Orgaisational effectiveness and organisational efficiency are defined. Eric Thompson considers which is more important in terms of developing the effective organisation. read more...
Planning the Process of Change Stephan Polshaw
Planning the process of change identified as a key activity in the context of delivering business change. Factors that influence control of change such as self, others and the process are discussed. Categories of change including "action based change" and "attitude based change" are introduced. Detail of planning of process of change described. read more...
The Continuous Improvement Principle Eric Thompson
The continuous improvement principle is explained. The advantages that stem from use of the continuous improvement principle as a method of delivering business process improvement both in terms of customer focus and people involvement are explored. read more...
The Manager as Coach Eric Thompson
Equipping line managers with coaching skills opens up the possibility of using the manager as a coach concept in the workplace. We examine the nature of workplace coaching. We address the potential benefits for the individual, the manager and the organisation. We consider what is required of the manager, and a download questionnaire is available to enable the manager to address the question; “Do you have what it takes?” read more...
The Value of the Employee Development Programme Eric Thompson
Improving employee capability is one of the few levers that organisations have if they want to improve employee effectiveness and increase bottom line performance as a result. The question is "Will an employee development programme deliver benefits that outweigh the costs?" We discuss the nature of an employee development programme and how benefit can be delivered. read more...
Understanding Employee Effectiveness Eric Thompson
To be able to understand employee effectiveness we need a consistent definition and build a model for employee effectiveness that shows how it relates to the factors that influence it. If we do that we can begin to monitor how effective individuals are and can begin to consider what we need to do to set about improving employee effectiveness. read more...