Improving Performance

Our services are centred on improving employee performance in the workplace. Our focus is on making sure that individual employees are able to make the best contribution that they can, but of course that also involves us in making sure that the organisation is using the systems and processes that enable employees to give of their best.

The whole process is complicated by the fact that the organisation’s goals keep changing. Organisations need to continually adjust and adapt to ensure that they remain competitive. As a result the people, the systems and the processes, which the organisation uses to deliver its products and services, need to adapt as well. The result in a successful organisation is a continuous response to change through continuously seeking to improve that will deliver even greater business benefits.

We have positioned ourselves to be ….helping business with change

To find how we can help, check the What we do section now.

 

Recent Articles

In this section we examine the issues that impact on improving employee performance in the workplace through a series of articles that examine current and topical issues. While the articles diplayed here will change from time to time, if you have missed any or want to refind one that interested yoiu before, you will find them in our archive in the publications section.

To explore some of the background and current thinking on responding to change and seeking continuous improvement explore the articles and the associated links below.

Leadership behaviours that enhance change leadership Eric Thompson

Any team develops into an effective unit in a number of stages and over a period of time. The form of leadership required from the leader has to be appropriate to the stage of development of the team. read more...

Continuous Improvement in Employee Performance Eric Thompson

The process of improving employee performance is not an exercise, which can be carried out just once. Even where it is possible to be absolutely clear about the requirements of the job, and the employee has all the required skills and experience to match that requirement, it will still be necessary to repeat the exercise because something in the external environment will change. read more...

Effective Organisation Guidelines Eric Thompson

Eric Thompson introduces three guidelines that will help you to make your organisation an effective organisation. read more...

Is Organisational Effectiveness relevant to the small organisation? Eric Thompson

Eric Thompson considers whether the organisational improvement techniques that have been developed for large organisations have any relevance to the small organisation. read more...

Leadership Skills for Organisational Change Eric Thompson

Making Change Happen Through People Eric Thompson

In this article Dr. Eric Thompson examines the risks of trying to implement Lean Government initiatives without first establishing a systematic approach to staff engagement. read more...

Managing Change with Prince2

Like all projects, Change Management projects have to be actively managed. Prince is an established project management method with Prince standing for Managing Projects IN Controlled Environments. Andy Gibbins assesses the suitability of this tool to support change management read more...

Organisational Effectiveness - do people make a difference Eric Thompson

Eric Thompson highlights the focus on people in developing long term sustained improvements from a pilot study running in local government. read more...

Organisational Effectiveness or Organisational Efficiency? Eric Thompson

Eric Thompson considers which is more important in terms of developing the performance of the organisation. read more...

Planning the Process of Change Stephan Polshaw

Once the need for change within an organisation is recognised, it is necessary for someone with sufficient experience and influence to be allocated the responsibility of making it happen. Without an agent of change, inertia will support the status quo. read more...

The Continuous Improvement Principle Eric Thompson

Eric Thompson discusses the advantages that stem from use of the continuous improvement principle as a method of delivering business process improvement. read more...