The Client
Ineos Silicas – a world leader in silica and alumina technology with over 900 employees and 8 manufacturing sites in five continents.
A set of steps to setting departmental goals and objectives. Use of performance appraisal training to help managers understand how to set SMART objectives for staff. Setting employee performance objectives leads to employee job performance appraisal and shows how goal setting can contribute to team success.
• Staff unsure of priorities
• Important goals don’t get tackled
• Excellent progress in some areas but not all
• Some tasks don’t get completed in time
• Some people weren't sure what was expected of them
• Consistent cascade of objectives
• More focus
• Each person does their bit and the department achieves its goals
• Raises management capability
• Reduces wasted effort
Ineos Silicas – a world leader in silica and alumina technology with over 900 employees and 8 manufacturing sites in five continents.
Managers needed to develop their skills to deliver the performance management system and set SMART individual objectives for the period ahead against which the individual contribution could be assessed and would ensure that the department’s objectives were met.
Through training Chris Lloyd equipped the managers with the tools and techniques and coaching styles required to set objectives within the context of the company’s pay and reward system
Delivered additional support in the form of 1:1 coaching and discussion of specific issues raised by the manager’s experience of trying to operate the system.
Consultant(s):
Chris Lloyd
A consistent method was set for reviewing past contribution and aligning the future contribution with the organisation’s challenges.